Cookie Policy
Cookie Policy
1. Policy
This Cookie Policy (Cookie Policy) supplements the Workx Group Privacy Notice (Privacy Notice) and should always be read after, or in conjunction with, the Privacy Notice (available here). Details on who we are and how to contact us can be found in the Privacy Notice, the terms of which are incorporated into this Cookie Policy by reference.
For the avoidance of doubt, this Cookie Policy applies when you visit, sign-up or use any Workx Group website, mobile application, online platform, portal, API or other medium where we interact with you (our Platforms). It also applies when we provide or make available to you any of our services, including services we provide outside of our Platforms (the Services).
By accessing our Platforms or receiving our Services, you agree to the terms of this Cookie Policy.
2. Cookies
Our Platforms use cookies to distinguish you from other users. This helps us to provide you with the best possible experience when you use, browse or access our Platforms. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, unless you choose to opt-out of providing cookies (where applicable).
Types of cookies
At Workx Group, our Platforms employ four primary categories of cookies, each serving a unique role:
- Strictly necessary cookies. These cookies are essential for the efficient operation of our Platforms. They enable fundamental functionalities such as logging into secure areas, using a shopping cart, or accessing our billing services. Due to their essential role, these cookies cannot be switched off. You can set your browser to block or alert you about these cookies, but some parts of the site will not work without them.
- Analytical or performance cookies. These cookies help us understand how you interact with our Platforms, providing information on visit counts, navigation paths, and main areas of interest. This data allows us to enhance the performance and design of our Platforms, ensuring a smoother user experience.
- Functionality cookies. When you return to our Platforms, functionality cookies recall your customizations. They enable us to greet you by name, remember your preferences like language or region, and offer personalized content tailored to your previous interactions.
- Targeting cookies. These cookies track your visit, pages viewed, and links followed on our Platforms. The information is used to make the content of our website and the ads shown more aligned with your interests. This information might be shared with third parties for that purpose, always respecting the privacy and consent settings you have chosen.
Use of cookies
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Category | Cookie | Purpose | Duration | Type |
| Strictly necessary cookies | Account Related Cookies | Used for managing the registration process and general administration of your Account. Account related cookies are essential for us to maintain your user sessions and preferences. | Session | First-Party |
| Login Related Cookies | Essential for recognizing when any of our users are logged in, Login related cookies allow for seamless navigation of our Platforms without repeated and necessary logins. | Persistent | First-Party | |
| Order Processing Related Cookies | Crucial for remembering orders through the site to ensure correct processing. Necessary for shopping cart and checkout functionality. | Persistent | First-Party | |
| Analytical/Performance | Google Analytics Cookies | Tracks and reports website traffic, helping understand how users interact with the site. | 2 years | Third-Party |
| Performance Testing Cookies | Used to test new features and ensure a consistent user experience while evaluating feature impacts. | Session | First-Party | |
| Functionality Cookies | Site Preferences Cookies | Saves users’ preferences across sessions, such as language or layout choices, enhancing the personalized site experience. | 1 year | First-Party |
| Targeting/Advertising Cookies | Marketing Cookies | Tracks users’ browsing habits and preferences for targeted advertising and marketing campaigns. | 6 months | Third-Party |
Opting out of cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
When you first access our Platforms, you will be provided with a pop-window which allows you to personalize your cookie settings, including opting out of providing certain cookies. Please take the time to read this pop up and make an informed decision before accessing our Platforms.
3. Changes to this Cookie Policy
We keep this Notice under regular review and may update it from time to time in accordance with applicable laws or as we improve and expand our Services and Platforms. This Notice was last updated on 17 February 2025.
We recommend that you regularly review this Cookie Policy when interacting with our Platforms.
4. Contact Us
Unless we notify you in advance, Workx UK Ltd is the member of the Workx Group who provides you access to our Platforms, provides you with our Services and is the controller with respect to processing your personal data. Workx UK Ltd is a limited liability company registered in England and Wales under company number company number 11539705. Our registered office is located at 20 Wenlock Road, N1 7GU, London, United Kingdom.
If you’d like to find out more on the cookies we use in providing you with our Platforms, or for general privacy related enquiries, please contact info@workxuk.com.
LAST UPDATED ON 17 FEBRUARY 2025